Right of Withdrawal (Return Policy)

Right of Withdrawal

Customers residing in the European Union have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you has received the goods.

To exercise your right of withdrawal, you must inform us:

MyFaveStore, Clevvermail #BER01, Friedrichstraße 155, 10117 Berlin

Email: myfavestore@gmx.net of your decision by means of a clear statement (e.g., by email).

To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you (excluding delivery costs) within 14 days using the same method of payment you used for the original transaction. We may withhold reimbursement until we have received the returned goods or you have provided proof that you have returned them.

Return Shipping  

You are responsible for the direct cost of returning the goods.

Exclusions from Withdrawal  

The right of withdrawal does not apply to:
- Sealed goods that are not suitable for return for hygiene reasons once unsealed.
- Custom-made or personalized products.

Returns

We accept returns within 30 days of delivery if the item is unused and in its original condition. Please contact us at support@myfavestore.com before sending any item back.

Returns must be approved by our customer support team. Items returned without prior notice may not be accepted.

Return Address  

Please contact us by email to receive the correct return address. In most cases, the return address is based on the original shipping location and may vary depending on the supplier.